Clocktower Advisors

How has COVID changed your audience?

Join me on Sept. 18 at Noon CT for a free webinar with Kane Communications, “How Has COVID Changed Your Audience?”  Carolynn Buser, OnMilwaukee.com’s Editorial and Social Media Director, Bridget Kraus, CPSM, Walbec Group’s Marketing Director and Todd Nilson, Kane’s Senior Digital Strategy Advisor, will discuss the importance of social listening, innovative tools and Read more…

Chatbots conversational design for online communities

Alex Radu on why chatbots and conversational design matters | The Future of Online Communities

Designing thoughtful chatbots deserves as much if not more forethought than other elements of your online community experience. A strong chatbot strategy can scale the capacity of your community management team as effectively as implementing a community ambassador or super-user program. Super-user programs help a community manager to bring a Read more…