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Todd Nilson

Community Predictions 2020
Online Communities

2020 Predictions for Online Community

What are the latest trends in online community? Although online communities have been around since the early days of dial-up bulletin boards, their usage by corporations and other organizations is a relatively new practice. Vanilla, a leading creators of online forum software and other products, has put together a yearly Read more…

By Todd Nilson, 6 days6 days ago
News

Free Round Table Discussion: The Future of Digital Communities

Online community platforms are destined to play an ongoing and increasing role in organizations large and small. However, as technologies like virtual and augmented reality, brain-machine interfaces, machine learning and other so-called 4th-gen innovations become more mainstream, how will online community software evolve? Clocktower Advisors is bringing together an international Read more…

By Todd Nilson, 3 months3 months ago
Don't Be A Lone Ranger Community Manager
Online Communities

Avoid community manager isolation and burnout

Online communities are often an afterthought when it comes to digital experiences. As a result, the community managers who run these online communities can find themselves isolated from executives and co-workers as they try to create a strategy and thriving online experience. You can end up feeling like the Lone Read more…

By Todd Nilson, 7 months3 months ago
News

A step-by-step guide to creating an online community charter

Online communities can create a powerful connection with your target audience, but they need a plan in order to succeed. They need a community charter. What is an online community charter? An online community charter is a brief document that outlines: * The purpose of the community * The ideal Read more…

By Todd Nilson, 7 months6 months ago
Business people holding hands and walking through mountains guiding each other
Digital Strategy

2019 digital marketing guide for small business

As a small business owner, how can I plan and manage my online digital strategy in 2019? Managing your small business usually means that you’re in charge of too many responsibilities. Organizing a clear approach for your digital marketing efforts is the key to success. This includes setting concrete goals, Read more…

By Todd Nilson, 8 months7 months ago
Online Communities

Online community as a focal point for the customer cloud

In Altimeter’s report on the Customer Service Cloud, principal analyst Charlene Li makes the point that customers see an organization’s brand as a single, monolithic entity and get frustrated when they are forced to repeat the same issue in multiple places, such as on a phone call and on the Read more…

By Todd Nilson, 1 year9 months ago
Online Communities

Stop limiting your online community

Are you limiting the perceived value of your community in the way that you introduce and talk about it?

By Todd Nilson, 1 year4 months ago
News

Why Clocktower?

How technologies have an impact at a human scale matters.

By Todd Nilson, 2 years7 months ago
Man throwing a dart accurately towards you
Digital Strategy

Taking Aim for a Digital Strategy

A digital strategy’s goal is to effect a significant transition out of business as usual…

By Todd Nilson, 2 years6 months ago

Todd Nilson

Todd Nilson is the owner and digital strategist for Clocktower Advisors. He can be reached at (414) 378- 2083 or via e-mail.

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