TribeROI connects your community tools and shows what they contributed to customer retention, referrals and support deflection.

TribeROI measures community ROI and business impact. The platform connects community tools to the business systems the company runs on and ties activity to outcomes such as renewals, pipeline, and support costs.

Why TribeROI?

TribeROI shows you what the community contributed to the business, and whether the community itself is healthy enough to keep contributing. Both come off the same data.

Three rules:

• Community activity never connects straight to a business result. A written claim always sits in between.

• Every dollar figure comes from a number you gave.

• You get a range whenever the method leaves room for one. The low end counts only claims the evidence backs; that is the figure for finance.