Vanilla by Higher Logic provides brands and organizations with a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help improve customer experience, drive brand loyalty and foster meaningful connections, all the while reducing support costs.
Why Vanilla? The Vanilla cloud-based community software is the enterprise standard used by top brands to engage customers in a better, smarter way. The Vanilla platform powers billions of brand and consumer discussions around the world, being the most widely used hosted community platform online.
Partnership announcement
“Vanilla has always been one of the powerhouse platforms for delivering online communities that are vibrant and effective. They’ve been at it since 2009 and really understand the technology and forethought needed to build great experiences whether it’s for customers, stakeholders, or employees. It’s a great match with the strategic and evidence-based approach we take at Clocktower Advisors.”
“We’re not limited to helping customers with just a single technology solution, but Vanilla is certainly one of the solutions that we’d bring up without hesitation if it makes sense for a client based upon the kinds of interactions they are seeking to empower and the company’s previous technology investments.”
— Todd Nilson, president of Clocktower Advisors
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Talking to an experienced digital strategist can help you to clarify your goals. We understand the broader ecosystem of tools and platforms available and can help you to navigate the complexities and decision-making. Schedule a short, no obligation call with us.